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Exam 7: Creating a Flexible Organization

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Question 91

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The human resource manager of one of Hershey Foods' production facilities has been noticing an increase in absenteeism among assembly-line workers in the chocolate bar plant. Switching to a job rotation system would probably significantly decrease the amount of absenteeism.

A) True
B) False

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Question 92

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Adam Smith, author of The Wealth of Nations, is widely credited with being the first person to emphasize the power of specialization.

A) True
B) False

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Question 93

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The most appropriate, short-term committee to provide a recommendation for a health care benefit plan for a medium size corporation would be a task force.

Identify and briefly describe the decisions involved that management must make in organizing a business.

What are the benefits of job rotation?

Ford Motor Company's marketing department has recently been restructured to implement a brand management strategy. This is an example of departmentalization by product.

The most common bases for departmentalization are by function, by product, by location, and by customer.

Upon beginning her career at Davidson Inc., a small consulting firm, Stephanie Benjamin receives a copy of the firm's organization chart, which will

It is important for managers to be aware of the informal groups that exist in an organization.

Joel Green has been working at The Bicycle Superstore for about two weeks. This morning he noticed that the store's inventory on bicycle tire repair kits is out, but he is unsure of whom he should report to for approval to place an order for more kits. Joel is unclear about the

A supervisor may delegate all accountability to subordinates.

If you were a manager, how would you use the grapevine?

When authority is concentrated at the top level of management, the organization is said to be decentralized.

Although departmentalization may be determined within an organization on the basis of one criterion, such as location, most organizations find ____ to be a more efficient means of conducting business.

Galvin Corporation provides institutional food facilities with bread and other baked goods. The company does not actually produce or market the bread, and it has very few employees, most of whom are top executives or clerical workers. Galvin Corporation has a(n) ____ organizational structure.

The degree of centralization of an organization is based on the

If a new company desires to departmentalize in a way that will simplify supervision and facilitate coordination, it will most likely departmentalize by

An informal organization can be shown on a formal organization chart.

Carl Smith overheard that Joe Dunn was blowing the whistle on managers at XYZ Company and that a full story would appear in Sunday's paper. Carl quickly alerted the managers, who were able to stop the newspaper from printing the article. This is an example of managers'

A committee was organized at Xerox to study the company's hiring, promotion, and compensation policies. The group will review corporate procedures in these areas for the next six months and disband thereafter. This type of committee is referred to as a(n)